Utente ospite
15 agosto 2023
We stayed in this Double Tree Hotel on August 12, 2023 to attend our friend's wedding in a nearby Church within walking distant. Out of our expectation, the front desk lady was doing an excellent job after we drove more than 4 hours from Fort Worth. She told us the time is still early at 11:00a.m., they will have the room ready earliest at 1:00p.m. (even regularly after 2:00 or 3:00p.m.). Then she made excellent recommendation for us to go to a nearby restaurant for lunch. The restaurant tasted great! As we came back, the room was ready, and we checked in smoothly. The sheet and pillow are clean with such smell of cleanliness. The is the 4th hotel experience for me in 2023, this DoubleTree is the cleanest among all! We attended the wedding and came back. Again, the front desk lady tried everything to make us feel comfortable. For example, she offered delicious free cookies for our kids. Told us the pool access time and area, gave us complimentary newspaper, etc. That lady deserved a promotion. My kids enjoyed the pool time in the afternoon. The pool is old but ok. We stay for a night, and check out on Sunday morning after the church service. The check out team was friendly and effective. I admits that this Hotel property is old. Yet, with friendly people and nice service, that makes this hotel stand out great. Please keep up the good work, good spirit, and the good people. I give this hotel a five stars.
Traduci